Privacy Policy
This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or services. Your privacy and data security are important to us.
London Cleaning, registered as LCUK LTD at Companies House, is committed to protecting the privacy of our customers. This Privacy Policy explains what information we collect about you, how we use it, and under what circumstances we may disclose it.
1. Information We Collect
We collect the following information about you:
- Contact Information: Name, email address, phone number, postcode.
- Service Information: Details about the cleaning services you request, such as the type of carpet or upholstery, location of the cleaning, and any special instructions.
2. How We Use Your Information
We use the information we collect about you for the following purposes:
- To provide and fulfil your cleaning service requests.
- To send you information about our services, promotions, and special offers.
- To improve our website and services.
- To comply with legal and regulatory requirements.
3. Sharing Your Information
We will NOT share your information with any third party except in the following circumstances:
- To comply with legal and regulatory requirements.
4. Your Data Protection Rights
You have certain rights under data protection laws, including the right to:
- Access your personal information.
- Request that we correct any inaccurate personal information.
- Request that we delete your personal information.
- Object to the processing of your personal information.
- Withdraw your consent to the processing of your personal information (where applicable).
5. Data Retention
We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected, and as required by law.
6. Security
We take reasonable steps to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is completely secure.
7. People’s Privacy
Our website and services are not intended for people under the age of 18. We do not knowingly collect personal information from people under 18.
8. Emails
We may use tracking codes in our emails, newsletters, and promotions. These tags allow us to determine who has opened and clicked on each email. This information enables us to improve future communications and the service we offer you.
9. Opt Out
To stop receiving any of our future marketing materials, click the unsubscribe link that appears in every marketing email we send. If the unsubscribe link is unavailable, you may opt out by emailing us directly.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We recommend regularly checking this page for updates to our terms and privacy practices.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us by email at infolondon.cleaning@gmail.com.
This Privacy Policy is effective as of June 18, 2024.
Let’s Keep London Clean Together
If you're looking for a reliable, local, and highly-rated cleaning company in London, we’d love to hear from you. Contact us today for a free quote or same-day availability.